Terms and Conditions

What are reward points?

Each time you shop on our website, you earn reward points. You can redeem these anytime, when you shop next on our website.

How can I redeem the reward points?

We give you the choice to redeem all or a part of the reward points you earned from your previous purchases, at the time of your next purchase on our website. To be able to redeem your reward points, please log in to our website and see your reward points under the ‘Use reward points’ section.

How can I earn reward points, if i’m not a logged in user? 

The reward points will be mapped to your phone number in the system. Please use yourphone number to login and the system will automatically let you know about the reward points that you have earned.

Can my reward points expire?

In case you do not use your reward points, they will expire within 3 months from the date on which you have earned them. You will receive a message and e-mail once the reward points get credited to your account.

When will I receive my reward points?

The reward points you’ve earned will get credited in your account when your product has been shipped from our end. You will also get notified by SMS. You can also subscribe to updates in the “Reward points” section in your account, to receive updates via email.

Can my reward points be exchanged forcash?

You can always redeem your reward points to buy any product of your choice on www.seniority.in

Can my friends and family use my reward points?

The reward points can only be used by the account it has been credited to. They are non-transferable in nature, however you may always place an order for your closed ones and we shall get it to them.

What is the exchange rate of the points?

Please log in to your account and check “reward points” section to view the exchange rate of reward points. 

It has been more than 7 days, I still have not received my reward points, what do I do?

Please contact our customer support team at 8291051868/69 and we will help you out.

Diwali Bonus Campaign:

Terms & Conditions

  • The Diwali Bonus Pakka offer starts from 5th November, 2018.
  • Thelast date to avail the same is 11th November, 2018.
  • As part of the offer conditions, reward points will have a validity of three months from the period of credit.
  • To claim reward points, customers do not require a minimumvalue on purchases from Seniority.
  • The credit of the Diwali bonus points will reflect in your Seniority account within 5-7 working days from the date of purchase.
  • For questions related to the offer, please contact us at - .+91 82910 51868 / +91 82910 51869.
  • Please note that the conversion of reward points to cash is not possible at this moment.
  • This offer is subject to Indian law, and all purchases shall adhere to Seniority's terms of sale and conditions.
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