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Once you are on the cart page, you will be able to view the maximum amount of reward points that you can redeem on the current purchase.
A minimum of 5 points is required to redeem in a single transaction.
Yes, there is a limit to the number of reward points that can be redeemed during one transaction. The maximum number of reward points that can be redeemed will appear on the cart page.
Yes, accumulated reward points will expire when no products are being purchased for a period of 6 months under the Seniority Evergreen Rewards Program. Acquired reward points not redeemed by the end of the specified 6 months will expire.
For example - If you purchase a product in January and earn 50 reward points, these points will expire in August (6 months).
Now if you make another purchase in March and earn 100 reward points, both these 50 + 100 reward points will expire in September (valid for a period of 6 months from the time of your last purchase i.e March in the above example.) Here, the expiry date of your points are determined based on the date of order placement and not when the order has been successfully delivered and the return period has expired.
Also, even if your order gets cancelled or returned, the last date of purchase will be taken into consideration to calculate the expiry date of your reward points.
No, reward points that have expired cannot be re-credited.
Once you login to your Seniority account, you can view reward points available for redemption, in the rewards history section under - My accounts or rewards landing page.
Please contact our customer support team for any assistance required -
Reward points can be redeemed when clubbed with ongoing offers (coupon codes) or discounts, subject to terms and conditions.
Reward points cannot be used with any EMI (Cost/No-cost).
Any reward points earned from an exchange order are credited based on the amount paid for the exchange request. Reward points are credited to your account, only once the shipment containing the ‘exchanged product’ is delivered, and the return period for the ‘exchanged product’ has expired. Until then reward points are not credited to your account and remain in pending status
If you return a product that previously earned you points, once the refund process is complete, the points earned will not be added to your account. During the return process, the points will reflect in the 'pending status’ and once the return process is complete, it will be deducted and showcased as a negative transaction.
If you return a product, on which you redeemed rewards points, once the refund process is complete, the redeemed points will not be added to your account. During the return process, the points will reflect in the 'pending status’ and once the return process is complete, it will be deducted and showcased as a negative transaction.
The terms and conditions for the Evergreen Rewards program will be displayed on the rewards page.