+ What is the eligibility criteria to buy products on No cost EMIs with Bajaj Finserv (BFL) EMI finance?

You should be an existing Bajaj Finserv EMI card holder to avail EMI finance through Bajaj Finserv.

+ How do I shop on your site as a guest?

To shop on Seniority’s website as a guest, please follow the instructions below:

1. Choose the product you want and proceed to checkout

2. At Email Login step, choose the "Checkout as Guest” option

3. Enter your delivery information and review your order details

4. Choose your payment method

5. Place your order

+ My password is not working, how do I sign-in?

If you are not able to log in using your password, try resetting your password by clicking the ‘Forgot your Password?’ tab.

This will open a window where you need to provide your registered e-mail address. Please enter your email address and click on ‘Email reset link’. You will receive a link to reset your password.

OR

You may also login temporarily using your Facebook or Google account.

+ I have forgotten my password. How do I log in to my account?

Please click on 'Login' link on the top right-hand side of the page. This will open a window where you will see a 'Forgot Password?' tab.

Provide your registered email address and we will email you instructions for getting a new password.

Note: The reset password feature is only available to registered users.

+ How do I change my account password?

To change your password, login and click on the ‘My Profile’ tab under your Account name.

Please click on the ‘Change Password’ tab under the ‘My Profile’ section of the page.

Here, you can change your password by entering your current password and the new password.

+ How do I become a registered member of Seniority?

1. Click the ‘Login’ icon on the top right corner of the page. Click on ‘Register’. This will open a window where you will need to fill in your basic details, select a password for your account, and click on the ‘Register’ button to complete your registration! Once finished, click ‘Register’.

+ What are the benefits of registering with Seniority?

As a registered member of Seniority, you are entitled to several benefits, that’ll help us deliver the best online shopping experience to you. These include:

- You do not need to enter your details like address every time you order. It is saved in My Account.

- You can track all your orders by logging in to My Account with user email id and password.

- You can save items you are interested using the My Wishlist feature for easy shopping in the future.

- If you choose to, you can receive regular updates on Seniority's latest and attractive promotions by subscribing to our newsletters.

+ How can I subscribe to your newsletters?

Please use the Subscribe link at the bottom of our homepage to subscribe to our newsletters in order to receive exclusive offers and the latest news on our products and services.

+ How can I place an order?

To place an order on Seniority website, please follow the instructions below:

1. Choose the products you want and proceed to checkout

2. At the Email Login step, choose the Login/Login with OTP/"Checkout as Guest” option

3. Enter your delivery information and review your order details

4. Choose your payment method

5. Place your order

+ Can I buy multiple products in a single order?

To select any particular product you wish to order, please click on the ‘Add to Cart’ option on the product page of the website. If you wish to add more products to your order, click on the ‘Continue Shopping’ tab to return to our homepage to browse more products.

+ What is a Wishlist and how do I use it?

You can click on the ‘Add to wishlist’ or the ‘heart’ tab at the bottom of any product on the website to add a product to your wishlist. Using the Wishlist feature, you can save any products you like for shopping them in future.

+ What do I do if I am not able to place an order?

Please contact our customer support team at 8291051868/69 for any assistance required to place an order. We are always happy to assist you.

+ I am not able to add any product to my cart. What do I do?

Please contact our customer support team at 8291051868/69 for any assistance required. We are always happy to assist you.

+ What are the discounts available for senior citizens?

We have attractive discounts available for senior citizens, from time to time. You can view any available discounts or offers on the home page of our website.

+ How do I know my order is confirmed?

Upon confirmation of your order, you will receive an SMS and an e-mail to notify you about the order.

+ What is the estimated delivery time?

It takes 7-10 business days for the product to reach you, from the date of purchase. You may track your order using the tracking information we will send to your email id. In case, of any delay in delivery, we will call you to notify you about the same.

+ How can I add/ remove a product from my order?

To Add/Remove a product from your order, please follow the instructions below:

Unfortunately, after you have placed an order, you won't be able to add/remove a product to your order. However, you may cancel your order and place a new one with the preferred product(s).

To Change Address, please follow the instructions below:

Once you have placed your order, you cannot change the delivery address/phone number/e-mail id. However, you may cancel your order and place a new one with the preferred address/phone number /e-mail id.

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